Argilla Holding B.V. — Unico Refunds and Withdrawal
Unico subscriptions are sold by Paddle, our reseller and merchant of record. Paddle takes your payment, issues your invoice and handles refunds under the Paddle Buyer Terms and Paddle's refund policy. This page summarizes how that works for Unico. If it differs from Paddle's terms, Paddle's terms apply to the purchase.
1. Try before you buy
The app is free for 14 days from its first start, with no account and no payment details. The trial never turns into a paid subscription by itself, so you only pay once you decide to buy.
2. Right of withdrawal
If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you can withdraw from your purchase within 14 days without giving a reason. Unico doesn't ask you to give up this right at checkout.
To withdraw, use the withdrawal option in Paddle's customer portal, linked from your purchase emails and at paddle.net. You can also write to us at support@unicomail.app and we will pass it on.
3. Refunds
We refund any payment, including a renewal, if you ask within 14 days of the charge. Write to support@unicomail.app and we arrange the refund through Paddle. After 14 days, Paddle decides refund requests under its refund policy, and we can still ask on your behalf.
4. Cancelling
You can cancel your subscription at any time in Paddle's buyer portal, linked from your subscription emails, or by sending a cancellation request at paddle.net. Cancellation takes effect at the end of the current billing period, and the app keeps working until then. Your mail stays in your Gmail account and on your computer either way.
5. Your statutory rights
Nothing on this page limits your rights as a consumer, including your right to digital content that works as promised. See the Terms of Service.